Australia / NZ Shipping
You will be charged a flat rate:
Standard Australia Post (4-5 business days) $20 within Australia and $30 to New Zealand
Customs/tax is not included in this shipping price and is the responsibility of the buyer.
We endeavour to process your orders as quickly as possible and are usually able to fill orders immediately,
please allow 7-21 working days for delivery.
We cannot be held liable if Australia Post fails to deliver your purchase.
Returns
We offer a full one month warranty on all faulty products. If your product is faulty please contact us and let us know your account name and the date your product was purchased. We will contact you within 48 hours with a return code. Simply send your returned goods to our address.
Please enclose a note inside quoting your return code.
— NO REFUNDS / RETURNS —
We will replace any of our item that are defective or arrive damaged, you may return it within 7 days of receiving your item. We will send you a pre-paid return label for your item. Once we receive your item, we will process and ship out the replacement item.
No returns are available for the following items without being discussed first:
Any chemicals, salts, or prepared formulas and solutions
Privacy
We value your privacy. Details we request from you for the completion of transactions on this site, will not be shared with any other third party, unless we are legally compelled to do so. If you request email newsletters or product information, we will only use your email address for this express purpose.
Conditions of Use
Please note that we endeavour to keep our online shop up to date, but sometimes products may be out of stock. If you have ordered something and it is not available to ship, we will contact you to offer an equivalent product, or issue a refund or credit.
Trevor Foon can not be responsible for any issues with using the PayPal payment system that are beyond our control.
The product information that is provided on the site is based on information provided by the manufacturer of the goods, and not Trevor Foon.